iMessage

[Claz17]

I have recently ported my number to O2 on a pay monthly sim only and I am unable to activate iMessage. I have tried everything, factory reset, network reset, sim swap plus all the other recommended setting checks. O2 customer service are worse that useless can’t anyone help? 

[MI5]

@Claz17 

Have you reset network settings since the SIM swap?

[Claz17]

Yea and a factory reset since sim swap still won’t activate ..

[MI5]

Settings> Phone > My number is correct too?

[Claz17]

Yeah that’s all good too…

[MI5]

@Claz17 

I can only guess that the text isn't either being sent from your phone or received by Apple to activate iMessage and facetime.

Check this guide Guide: Text Message Tips (not sent or received) and if no luck, get back to O2 to check if SMS messages are correctly provisioned.

[Claz17]

O2 are on the case just now as I went to store yesterday but I don’t hold much hope. Is there a way the check message centre number on iOS15

[MI5]

@Claz17 

Unless it's changed?

Tap Keypad, then dial the following number: **5005*7672*12063130004#. Tap the green Call icon.

[pgn]

And some more info from Apple, while O2 Tech work through the issue, @Claz17 

https://support.apple.com/en-in/HT204065

[Claz17]

Yeah must have changed just comes up error.