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Sim not associated with iPhone

Khil
Level 1: Joiner
  • 1 Posts
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My number has been transferred over from my old provider and texts and calls are working using the number however I am unable to change “my number” on the iPhone and I can’t use iMessage or FaceTime as it says that the sim is not associated with the iphone

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MI5
Level 94: Supreme
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@Khil 

Try resetting your network settings as a first step.

If not, a new blank sim will be required from any O2 store.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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