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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9306 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382716 Views
  • 4 replies
  • 0 kudos

My phone isn't receiving texts and won't make calls

Hello I have an iPhone 12 mini. I've noticed recently it won't send texts or receive calls unless I turn it off and on again. It's fine on wifi but the moment I need 4g for hot spotting the internet stops working. When I try and make a phone call it ...

Hlo by Level 1: Joiner
  • 777 Views
  • 1 replies
  • 0 kudos

Resolved! Dilemma. Would love to be able to work this out.....

Could you help me get my head round this dilemma please: My elderly neighbour has an android and an iPad. She struggles with her android and is replacing it with an iPhone so that it works alongside her iPad. DILEMMA: On setting up, should I sync her...

GaryW by Level 1: Joiner
  • 2070 Views
  • 7 replies
  • 0 kudos

Resolved! Apple Watch data plan error

I’ve had my Apple Watch for a week now. Everything is good, except from the fact I’m unable to activate my cellular data. I’ve had the text from o2 telling me my Apple Watch has been synced to my account and I have been able to go through the data se...

Lewis1998 by Level 1: Joiner
  • 2561 Views
  • 3 replies
  • 0 kudos

Resolved! My phone

I bought my phone on Tuesday and you already discounted from my account £200 but I still didn’t receive any email whit information about the delivery! Could you please tell me when it will be delivered?? that’s my order: We've received your order. Yo...

Rispoli16 by Level 1: Joiner
  • 650 Views
  • 1 replies
  • 0 kudos

Resolved! Insurance

Hi I was just wondering if you can help me 

Ellis1911 by Level 1: Joiner
  • 706 Views
  • 2 replies
  • 0 kudos

Resolved! Wi-Fi calling

I would like to unlock Wi-Fi calling I have tried unlocking it but still have not received the message

dreadful connectivity

I have a two-hour commute during which I use my phone constantly. I upgraded to an iPhone 13 Promax in March and now have to reconnect to callers or those I have called up to 30 times to complete a conversation often with maximum signal indicated. Th...

Donovan9 by Level 1: Joiner
  • 818 Views
  • 2 replies
  • 0 kudos

13 pro max no Face ID

Could someone please tell me why I have Face ID on my iPhone but it won’t do anything ?

Chappers1 by Level 1: Joiner
  • 688 Views
  • 2 replies
  • 0 kudos

iPhone unlatching request has been rejected!

Hi Y'all,I've got twice this message while attempting to unlock my Iphone, which is locked with O2.Currently unable to use it on another network or abroad.Who can help?

Thisenn by Level 1: Joiner
  • 2469 Views
  • 10 replies
  • 0 kudos