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O2 Wifi App

Anonymous
Not applicable

I have the O2 wifi app on my Iphone 4 and it has all been registered etc with O2 and i have received the text to say it is all setup and ready to use but when i try to use an O2 hotspot i get the same webpage every time and cannot connect

 

i select the O2 hotspot from the list on the phone and it starts to connect but then Safari opens a blank page with just the word " Success " in very small type in the top left corner and " http/www.apple.co.uk " at the very top of the page,if i close this page the connection drops and then the same page appears again, i have removed and reinstalled/re registered the app on O2's advice but i get the same result still

 

i can only think that it is a phone setting that needs changing but am at a loss as to what

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adamtemp64
Level 66: Unequalled
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Registered:

Have you tried uninstalling the app and setting it up again,

 

But the o2-wifi page would not let me login yesterday on my pc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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  • 1316 Solutions
Registered:

with the app installed you should not need to select o2 wifi but just open safari and browse away you may get a default o2 page first but then just browse away .

 

At least that is how it works on my iphone and ipad.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Thanks for your reply, at least i now know what it is supposed to do,O2 insist it is all setup ok so it can only be a phone issue
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Have you tried uninstalling the app and setting it up again,

 

But the o2-wifi page would not let me login yesterday on my pc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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2,261 Views