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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9563 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383125 Views
  • 4 replies
  • 0 kudos

Resolved! Problem getting a network on iPhone in USA

I was recently in Boston but was unable to get any network coverage. I'm on a contract using an iPhone 4S. I tried all the usual things but still couldn't get any coverage. Is there something I need to do?

Anonymous by Not applicable
  • 5304 Views
  • 19 replies
  • 0 kudos

Resolved! Unlocking second hand iPhone 5 that is still in contract with unknown previous owner

Am planning to buy a second-hand iPhone 5, which is locked to O2. I expect (though I don't know) that this phone is still in contract. I want to use the PAYG SIM unlock method - buy a SIM, top up £20, put in phone, make a few calls, confirm with O2 t...

Anonymous by Not applicable
  • 16719 Views
  • 16 replies
  • 0 kudos

Cannot send or receive MMS form non iphone

HelloFirst time on the forum so be gentle. I cannot send or receive any MMS from my iphone 4 to for example a Nokia phone?I am on O2 contract and i have data roaming and all settings appear to be ok, however when trying to send a foto to a Nokia phon...

Anonymous by Not applicable
  • 2444 Views
  • 4 replies
  • 0 kudos

iPad 3 APN Mobile data setting changing back to default

Hi Use to be that when you changed your iPad mobile Data APN to the O2's (mobile.o2.co.uk) the iPad APN settings would remain there until the next iOS update (which although annoying was, I suppose fair enough). However for some reason they seem to j...

Anonymous by Not applicable
  • 3411 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 4 - 3G showing but no internet

Been using my iPhone 4 for 18 months and been ok but extended my contract and a few days later I can't use the internet. 3G shows, can make calls and standard text messages but can't access the internet as it says "Could not activate mobile data netw...

Anonymous by Not applicable
  • 3628 Views
  • 2 replies
  • 0 kudos

Resolved! My o2 App

Hello, I need some help I downloaded the My o2 app on Iphone but didn't have an account, so I went onto my o2 on my laptop and made up an account... Following this I tried to sign in on the app but it wouldn't let me and it says no mobile billing acc...

Anonymous by Not applicable
  • 2745 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone Handset Exchange

I sent my iPhone away for repair and they said they will do a handset exchange. I was just wondering if anyone knew what O2 do with the other phone that was sent for repair. Do I get it back or do they keep it- it's just the phone has all my messages...

Anonymous by Not applicable
  • 4465 Views
  • 16 replies
  • 0 kudos

Resolved! No o2 signal at my aprtment

I am getting noservice signal at my apartment.I spoke to custmercare they said thir system showing my postcode o2 signal providing area. I said reality its not.They said u have to pay full contract eventhough they not provding signal at home. Not sur...

Anonymous by Not applicable
  • 4673 Views
  • 28 replies
  • 0 kudos

Resolved! IPHONE BOLT ON! PLEASE HELP!

so i just changed my phone to the iphone 4s and i had a blackberry.i had a bolt on for my blackberry for 1GB of internet. and i have swapped that for my iphone now but it says it wont chnage until the 8th may. is there any way of making this become a...

Anonymous by Not applicable
  • 5191 Views
  • 8 replies
  • 0 kudos