Solved: Cellular Apple Watch

melody1 · ‎07-01-2021

I have a Series 5 cellular watch, used it with a Vodafone sim no problem. Just switched it to an existing O2 sim on a refresh 15gb plan and it’s telling me to add a sim only £5month to my plan. Why would I do that when I barely use any data as it is?! Surely it should just use the data plan I already have?!

MI5 · ‎07-01-2021

@melody1

To use it without your phone, you need the watch data plan.

Otherwise, just connect it to your phone via Bluetooth and use as an addition to your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-01-2021

@melody1

To use it without your phone, you need the watch data plan.

Otherwise, just connect it to your phone via Bluetooth and use as an addition to your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

melody1 · ‎07-01-2021

Had I known I’d have to fork out for extra data I’d never have spent the extra on getting cellular! Why would I pay for more data when I have more than enough on my plan it’s ridiculous!

jonsie · ‎07-01-2021

Unfortunately you have little choice @melody1

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎07-01-2021

It’s an extra £7 on EE.

jonsie · ‎07-01-2021

O2 a bargain then

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-01-2021

Aye

O2

Cellular Apple Watch

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