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Bought apple airpods- no email or anything?

lucie101
Level 1: Joiner
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Hi guys,

 

I ordered a pair of airpods from the o2 store a couple of days ago. The bank sent a notification to say it's through- but I have recieved no email, no confirmation, nothing to say it's been dispatched. Is this normal? 😞 

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MI5
Level 94: Supreme
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@lucie101 

Possibly out of stock currently due to delivery difficulties.

Hang on and they'll send them as soon as possible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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