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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9462 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382996 Views
  • 4 replies
  • 0 kudos

Order

I ordered a phone a week ago and paid a deposit, it said it would be delivered the day after and I never received a dispatch email or any updates. When I ordered it said the phone was in stock so I don’t know what the problem is, I’ve tried calling a...

Connor999 by Level 1: Joiner
  • 715 Views
  • 2 replies
  • 0 kudos

Second hand phone

Hi I have purchased a iPhone which is on EE network how easy is it to change it to my 02 simthanks tracey

Cheekco55 by Level 1: Joiner
  • 1174 Views
  • 3 replies
  • 0 kudos

Can’t get hold of o2

So I can not get hold of o2 what so ever. I have tried calling them since Thursday. When I go onto my chat on the app I press the headphones and it tells me all the operators and busy. I have tried emailing o2 and had nothing back. The problem is tha...

Courtney3 by Level 1: Joiner
  • 1586 Views
  • 3 replies
  • 0 kudos

Resolved! New SIM for Iphone 11 Pro Max

Hi I have changed from Iphone 6s Plus to iPhone 11 Pro Max, I am not abloe to order the righ SIM and therefore I cannot use the new phone. Can you help me please??/

MissMU by Level 1: Joiner
  • 1145 Views
  • 5 replies
  • 0 kudos

Screen Replacement

My phone contract runs out tomorrow and i had a free screen replacement that i wanted to claim before it expired. how do i claim with everything going on now?

Keenan by Level 1: Joiner
  • 770 Views
  • 4 replies
  • 0 kudos

Resolved! Origin of Phone manufacture

Can anybody tell me whether I can obtain an iPhone not manufactured in China?

JJC by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Bought apple airpods- no email or anything?

Hi guys, I ordered a pair of airpods from the o2 store a couple of days ago. The bank sent a notification to say it's through- but I have recieved no email, no confirmation, nothing to say it's been dispatched. Is this normal?

lucie101 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Activating mobile data on replaced Apple Watch

Hello O2'ers. Apple have sent me out a replacement Watch S4 Cellular under AppleCare. The previous one was working fine with O2 mobile data. The new one has obviously got a new IMEI. I assume that's why it won't now activate to O2 and is the reason w...

Damo_H by Level 1: Joiner
  • 913 Views
  • 3 replies
  • 0 kudos

Deposit

Hey guys!Hope you are well.I was expecting to refund my deposit at my bank account but instead of that my balance became -440£.Can I somehow take the deposit back to my bank account and continue paying my bills monthly ?Thanks in advance !