on 12-07-2021 19:12
on 12-07-2021 19:12
An older relative has damaged their phone screen in a fall. The Xperian phone is still operating by touch but may not last long
Xperia
Could I check whether the contacts are on SIM (How in simple terms ?)
How can I change them to SIM if not. Should this help should the phone fail?
Or any other suggestions ? Back up ? I have a google account - could I use the Xeria SIM card in my phone (or spare phone) and back it up?
Thanks
Solved! Go to Solution.
on 12-07-2021 19:29
on 12-07-2021 19:29
on 12-07-2021 19:29
on 12-07-2021 19:29
on 12-07-2021 20:23
on 12-07-2021 20:23
This is very sound and eaasy to follow
The google account has been found.
The other advice I will follow shortly.
Best Wishes
on 12-07-2021 20:26
on 12-07-2021 20:26
Hi @Jenny105
Depending on the model of Xperia, they could make a full back up with Xperia Companion https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-5-ii/articles/... or Xperia transfer https://www.sony.com/electronics/support/articles/SX915801.
Either of these would also allow you to see if any contacts were saved on the phone.
there's a 99% certainty that they would be backed up to Google already too.
on 18-07-2021 20:41
on 18-07-2021 20:41
Thanks for all the sensible advice. We are sorted. The phone was checked , there is back up to Google account in place. O2 shop sent us to a local shop. It would take 6 days with 02 only 2 DAYS locally.
The glass has been replaced and a cover bought.