Samsung Galaxy s2 - emergency calls only

[Anonymous]

Hi, I have bought a Galaxy S2 and I'm having a few problems....

The phone will connect to the internet with or without wifi, but wont let me call, send txts etc.

I first checked the network and as soon as I click o2-UK it says 'unable to connect. try later'

I have done a complete factory re-set - still noting

I then checked the APN to match with the info on here for o2 Pay Monthly and it was different, so I created a new one and selected it but it keeps bouncing back t o2 Mobile Web (Iv no idea if this makes any difference)

I'm absolutely going mad with this phone!

It is a second hand phone, but I dont understand why I can connect to the internet but cant make, recieve calls or txts and its constantly stating 'emergency calls only'

Can anyone help?

Thank you

[jonsie]

Firstly check your postcode here: O2 Service Status

Have you tried your sim in another phone? Are you sure your phone isn't locked to another network?

Are you certain the phone isn't IMEI barred?

[Anonymous]

Hiya, checked the network and states all is working fine

Phone was previously used with Tesco and o2

Iv checked the IMEI and confirmed that it isnt barred...

[jonsie]

Then the problem is with the phone, your simcard or your account. You need to try the sim in another O2 phone to point to where the problem lies.

[MI5]

Check the IMEI number on the phone (*#06#) matches the sticker under the battery.....

[Anonymous]

my sim works in my old phone with no probs....

checked the IMEI - all matches up....

[MI5]

Can you try another sim in the S2 to prove where the fault is.... it's looking like the sim reader may have an issue.....

[Anonymous]

the only thing I have noticed is with the APNs that it will only stay on

o2 Mobile Web

mobile.o2.co.uk

iv added o2 Pay Monthly wap.o2.co.uk and select it, but every time I come out of the setting it bounces back to o2 Mobile Web

Could this have anything to do with it?

[MI5]

APN's are for data which is working, nothing to do with calls..... Just press menu >reset network for the correct APN's.

[Anonymous]

ps tried another o2 sim, same story