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HTC DESIRE 610 3G issue

Anonymous
Not applicable
I have recently upgraded from iPhone 5 to HTC DESIRE 610 having inserted my original SIM I have found no 3G operation . I have reset my mobile data as per chat instruction and also chat changed the bolt on so it works for HTC . Still no 3G can anyone help?
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MI5
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Check apn against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152072 Posts
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Registered:
Check apn against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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What he said^^^^
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Bambino
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May seem a silly question, but have you gone into settings and made sure that mobile data is switched on?

I DO NOT WORK FOR O2



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Anonymous
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Hi Gallowgate82 and Welcome to the Forum. 😄


Please check your masts status via ->

http://status.o2.co.uk to ensure they are ok.

Help thread on setting up -> http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

If you can try your SIM card in another phone as a process of elimination to rule out the sim or phone. Free adapters are available from O2 shops that make the nano sim into a micro or standard sim.

Do you have data allowance left ? Check in your My02.

Good luck and please let us know how you get on.
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jonsie
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I think the problem will be that you still have an I data bolt on. Check in My O2 and if so, change to a standard data bolt on.

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