Volt Benefits

[simpmor]

I would like to supercharge my O2 contract with Volt, but the button on the page just takes me to the Virgin Media website, where I click a button saying I'm a VM & O2 customer and get taken back to My O2, it's just an infinite loop. I assume there's meant to be an option on the O2 page for existing VM customers, rather than just "Join Virgin Media"?

[madasaf1sh]

@simpmor 

You need to do this in Myo2, have a look at the master thread Volt Megaguide 

[Enlli]

I applied through My O2 app. Listed as Volt Benefits.

[simpmor]

Thanks but have also tried this, on My O2 app on my phone there's no mention of Volt on the Offers page as the megaguide indicates. Then when I'm logged into My O2 on a browser I just get the infinite loop described above. Feel like I may need to call up and speak to someone.

[madasaf1sh · Accepted solution]

@simpmor 

Call o2 on 202 or 0344 809 0202 or  send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[Breanna]

Hi @simpmor were you able to get in touch with O2 about this?

[simpmor]

Thanks Breanna I got in touch today and they were able to add the Volt benefits to my account.