wheres the live chat

[stew2]

I can not find the live chat anywhere, can someone help?

[MI5]

@stew2 

Hang around the shop pages and it will pop up https://www.o2.co.uk/shop

[Bambino]

@stew2 Live Chat, for the most part, is totally useless. Speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[stew2]

@MI5 Hello and thank you for the quick response. I've looked at this a few times, but I only find virtual assistant nothing else. Every time I click on virtual assistant it brings me to this page to make a post. I've been going round circles trying to talk to someone. Normally I would call O2 but the issue I’m having is that I cannot get any network or signal on my phone so that’s out the question.

[MI5 · Accepted solution]

@stew2 

You can use Skype to call O2 for free Guide: A Guide to Skype 

0800 081 0255

[stew2]

@MI5 This is great news. Thank you I will try this now.

[stew2]

@BambinoI will use this in the future, great advice. But I cannot use the phone that’s why I need the virtual assistant. As @MI5 has said I can use skype I’m going to try that thank you.