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Willroy
Level 1: Joiner
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Hello, replaced my old iPhone 12Pro for a new iPhone 16Pro, taking the old sim out and installing it into new phone but will not work the phone?

Please advise

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MI5
Level 94: Supreme
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@Willroy 

Unless you damaged it during the change, it should work, so double check it's in the sim tray correctly with the little cut corner in the correct place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151799 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Willroy 

Unless you damaged it during the change, it should work, so double check it's in the sim tray correctly with the little cut corner in the correct place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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