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Forum Posts

Resolved! PUK

My sim appears blocked and saying I need a PUK code.I am unable to go in my O2 app as it’s needs to text me a code which I can’t access.I can’t ring and the chat refers to the O2 app

MSW by Level 1: Joiner
  • 274 Views
  • 2 replies
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Resolved! PUK CODE

I took a screenshot of my PUK code so I wouldn't forget it. Cannot gain access to my mobile, as it is locked, and 02 keeps sending me codes which I cannot receive, as I haven't got access to my phone

Pinklily by Level 1: Joiner
  • 295 Views
  • 2 replies
  • 0 kudos

Transferring an eSim to a replacement handset (iphone15)

I picked up my daughters new replacement handset from apple store today. Switched it on and expected it to just work. no network coverage and no help from apple. Does anyone know why its so hard to get an eSim re downloaded onto another phone. Why is...

Notoesim by Level 1: Joiner
  • 384 Views
  • 3 replies
  • 0 kudos

Sim showing as no service

My sim showing as no service i tried to resting the network but no luck and also I changed my sim to other phone still it's not working

Resolved! number transferring over

hello, i have recently just inserted and set up my new 02 sim and i am wondering how long it will now take for my old phone number to transfer over to this new sim?

Ipad

Hello I bought an iPad through 02 and I had a sim with it but I have never got this to work on the iPad can you help me to this work so I can make calls on my iPad, the mobile number is ***********, I have just switched to a eSIM to see if this would...

LewGop by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos