faulty device

[Yaz3]

I got a phone through o2 as "like new" its screen has been glitching, selecting things and scrolling by itself since I received it and now the charging port has stopped working, I've just missed the cut off of 30 days to send it back for a replacement

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Cleoriff]

@Yaz3 

Give O2 a call on 202 or 0344 809 0202 (Contract)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.