Solved: esim

JANE123 · ‎03-04-2024

I ordered a new phone and an esim. The phone arrived today but i have no service and don't know where to get the esim from

pgn · ‎03-04-2024

The eSIM is in your phone, but the info about your account that needs to be associated with the eSIM is available from your MyO2:

https://accounts.o2.co.uk/signin

Good luck, @JANE123.

Links to O2 Social Media Team here

View solution in original post

pgn · ‎03-04-2024

The eSIM is in your phone, but the info about your account that needs to be associated with the eSIM is available from your MyO2:

https://accounts.o2.co.uk/signin

Good luck, @JANE123.

Links to O2 Social Media Team here

MI5 · ‎03-04-2024

@JANE123

In your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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