on 18-04-2025 00:08
I accidentally choose to change my setting to esim and my primary sim now says inactive and the eSIM is just spinning on activate how can I change this back
on 18-04-2025 06:23
eSIM - How to activate may help, @Paula17 - and remove the inactive plastic SIM card from your handset. Otherwise: head into an O2 Shop, with phone and SIM and some valid photo id and get them to move you back to the plastic SIM (O2 and eSIMs are not quite ready for primetime yet, if you search the forum here...). Good luck!