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Resolved! Pac code number transfer

Hi there! I have recently upgraded my phone and changed network from EE to O2. When i ordered the phone i entered the pac code to keep my old number. I did this on friday night, when can i expect my number to transfer to the new phone? Thanks! Beth

Resolved! Changing name on account

I want to change the name on the account

Passcode

Got my new upgrade iPhone 11 did the set up fine but now it says my passcode is incorrect and I keep getting locked out. What do I do?

Resolved! Activating Sim second contract

Please help. I don’t know what I amdoing. I have o2 business account pay monthly and have taken out a second handset and sim. I have put the SIM card in the phone and transferred everything over as it’s iPhone to iPhone and there’s no signal or nothi...

High Data Usage

What is it about high data usage on o2? I am on a 5GB tariff contract as previously I had a 20GB contact which was too expensive and was told that I only used less than 5GB. Now I am churning through my data and having to add on expensive bolt-ons. W...

keep my number form not working

Switching from pay as you go to monthlyI recently switched from Pay as You Go to a monthly set debit amount and was sent a new SIM card. I want to keep my old number but the online form that I was told to fill in hasn't worked since I got my new SIM ...

Resolved! Disney plus extra won't activate or work

Disney plus extra won't activate or work

Resolved! 4G not working despite having 14gb data

I’ve tried switching it off and on again multiple times but for some reason my 4g doesn’t see to work, it worked for a day or two and now I’m left with nothing. phone will work perfectly when connected to wifi but as I’m on the move all the time I ki...

Resolved! Sorry your call cannot be continued

Hello I need some help/advise. I have had this problem for a few years now but it is getting worse.When I call certain people it says sorry your call cannot be continued. It is pretty random as I can call certain people and others it stops me. I aske...

4g in France cannot connect.

I am in France. I have travel bolt on but cannot get 4g. My son has 4g so it is available.

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