Hey everybody,One of our O2 staff members, Scott, has recorded a few
videos introducing the fantastic My O2 app. With it, you can manage your
account 24/7 - view your allowance, add bolt-ons, check your tariff
details, and more.Check out the videos b...
I have been having issues with my phone dropping calls whilst at home. I
was told by O2 that it was my phone which you replaced but still
continues to do it. After 3 days on the phone trying to get it sorted
with very unhelpful staff I was told it wa...
My phone has broken and I can't see the screen. I am an O2 customer but
found a better deal to shop external (sorry O2!) but I'd really like to
keep my number. I think I need a PAC code but can't send a text, is
there another way to get this? Or an e...
Hi, I have a dual sim phone and two o2 cards. One pay as you go and
another pay monthly. I am abroad and although the pay as you go is
registered to a local network, the pay monthly sim isn't. I didn't have
this problem before, as both cards were aut...
I bought a iPhone 8 and it’s black listed and I’m really sad as I can’t
get my money back I just want to know how much I will have to pay o2 to
remove the lock so I can use my phone
Hi - I have received a new SIM 5g card, I have followed the instructions
as specified: 1. Pop out the sim card to the right size2. Pop it in the
SIM tray3. Activate my SIM by going to 02.co.uk/swapmysim - I have
logged into my O2 account and it then ...
Hello, I have brought a smartwatch. I rang O2 who told me that I need an
esim to get it all started. I have done all that but I still can't make
calls or text when am outside without my phone.. I have been told a few
things by O2 customer services th...
Yesterday I purchased a new mobile phone from the Broadmead, Bristol
store. Knowing I would need the help of an o2 guru I enquired in store
and was told I would need to book online as the guru instore had no
availability on Thursday. I was astounded ...
