Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Samsung galaxy a40 sim error

Hi, samsung a40 keeps losing signal and saying sim card not inserted when it is. Have checked it, all looks fine, any ideas?

Lou5 by Level 1: Joiner
  • 905 Views
  • 3 replies
  • 0 kudos

Resolved! Moving to O2 - old number problem

I have recently joined O2 with my new iPhone 12 Pro Max on a monthly contract and have used a PAC code to bring my old number from EE over to O2. This PAC code request I called and spoke to an agent and she explained that it would activate on my new ...

SCarlo12 by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi calling issues

The WiFi calling feature on my Samsung Note 20 Ultra has become very intermittent and doesn't appear most of the time. It worked fine previously but recently it is very unreliable. I am told this is Network provider driven feature and not a phone iss...

NeilC by Level 1: Joiner
  • 821 Views
  • 3 replies
  • 0 kudos

O2 open nhs discount code sharing

How do I share my nhs discount with a family member? I’m already using the discount but my daughter wants to use it. Thanks

Clarr by Level 1: Joiner
  • 636 Views
  • 3 replies
  • 0 kudos

Resolved! bringing my number

hi i have just installed my new sim i supplied a PAC code when ordering and wondered how long it takes for my number to change over thankyou

mr5168 by Level 1: Joiner
  • 916 Views
  • 8 replies
  • 0 kudos

Scam charges

Hi, I’ve recently noticed charges on my bill for this month because of receiving a text from 79050 on 24th December 2020 which I believed to be a scam so I ignored it. Please can you assist in sorting this? I’ve found no other way to contact O2, phon...

Eloise by Level 1: Joiner
  • 596 Views
  • 2 replies
  • 0 kudos

call barring

Hello, I need help with this problem: "Can't make outgoing calls while call barring is on." My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.What can I do? Thank you!

Anonymous by Not applicable
  • 1072 Views
  • 7 replies
  • 0 kudos

Extra data allowance

Hi,I started this new contract in April. It gives me 30gb data allowance with 15gb extra allowance. I've been alerted that my 30gb has been used up and I cannot use any data. However I still have my 15gb?On the o2 dashboard it says I gave 15gb of dat...

Brennan by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! Tracking phone repair

Hello, I recently sent my phone for repair, I sent the phone through special delivery so I could track it through Royal Mail and it arrived in England on Thursday 5th Jan. (I live in Northern Ireland). However since the phone arriving I have had no u...

Annie6 by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos