Get tech support for your O2 issues

Resolved! I Can't Top Up My Phone

I've tried topping up from the app and browser page numerous times and I'm finally fed up. I can use vouchers from the shop but they seem to switch my tariff, which is not ideal. I said 'seem to' because I've used a voucher just once, and it gave me ...

How do I activate volt?

Hi, I am a member of both virgin media and O2 but can't find anywhere to just login or confirm the two.

Resolved! New O2 sim - PAC code

Just received new O2 sim. I gave my PAC code (leaving Three) when I signed up to O2. I've put the new SIM in my phone and have a new number - which came with the O2 sim. Do I just need to wait for the transfer or do I need to do anything else? Should...

Resolved! Changing security password

I am locked out of my security password to change it, how do I reset it so that I can change my security password?

Pixel 6 pro not charging

Hi I received my pixel 6 pro today, it had 65% charge, but will not charge via usb cable. It will charge wireless however I that's not acceptable. Why is it not charging via USB cable. The phone doesn't come with a charger so how am I supposed to cha...

Resolved! Data usage not showing on the My O2 app

Hi I am wondering why my data usage is not showing on the My O2 app

Resolved! Pay as you go paid zero balance

Balance not shows

Resolved! Phone in usa

Best way to use phone in America

Resolved! Cannot receive calls but can make them

I can make calls on my iPhone 11 but I cannot receive them. When people call me they get a message saying “you’ve dialled an incorrect number please check the number and try again” or their phone just does connect and they get “cancelled call”I can s...

Resolved! Incoming call log from last month

Hi, my mobile has auto deleted incoming calls from a month ago and I need to find the call log. Any ideas how I do it please ?

O2

Forum Posts