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Forum Posts

Resolved! Live chat - SIM not provisioned

Since I had my plan upgraded yesterday I have no service. As I cannot receive texts I cannot get onto My o2, I also cannot ring O2 and the live chat link I managed to get mailed to me is dead ! If you are online just click here https://link.liveperso...

Tyzer by Level 1: Joiner
  • 648 Views
  • 3 replies
  • 0 kudos

Resolved! sim not provisioned

Hi i have just received my upgraded phone which is a samsung z flip 3 5 g and the new sim when inserted says sim not provisioned, ?and the phone will not work

Phil69 by Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Resolved! How long for new sim to activate?

Hi, I've recently upgraded. Just st upmy new phone with the 5g sim. How long until the sim in my old phone doesn't work and and new one does?

Resolved! Using UK number abroad

Hello, I have recently moved to Australia and am starting to have issues where my UK number was the sole form of verification for some email/other accounts. I have a pay as you go SIM with my number (+xx xxxx xxxxxx) but I’m unable to get any service...

Allyhux by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Internet too slow to use

Hello, please could someone help.We are struggling with our internet access and we can no longer cope with it! We aren’t even half way through our contracts and suddenly the internet on 4G is worse than dial up 20 years ago. We’ve tried all the recom...

HS1981 by Level 1: Joiner
  • 781 Views
  • 2 replies
  • 0 kudos

Resolved! No text nor internet when not at home?

Can anyone help please? My phone has stopped accessing the internet and receiving or send text messages when I’m away from my home.it will only do so when I’m connected to my home WiFi.Is there a reason for this and how can I fix it?Thank you

Ed69 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! nhs discount

does anyone know how to get a bluelight card discount applied to a current contract?

Resolved! Wifi Calling One Plusd 7 pro dual sim, works with EE not o2

I have enabled WiFi calling on my o2 account. I have a Oneplus 7 pro phone with dual sim. Wifi calling option on the ee sim is available and works. I dont get the option come up for o2. I have checked my account and it is enabled. I've swapped the si...

kackland by Level 1: Joiner
  • 556 Views
  • 2 replies
  • 0 kudos