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Forum Posts

iPhone transfer struggles

I’ve just switched from IPhone 13 to a 15 pro. Had issues from the start with the delay in transferring everything over (no number change or anything - just the apps and data etc). Now I’ve gone to log in to Facebook and Instagram and it is coming up...

Sal81 by Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos

I cannot enter my o2

I cannot get into my my O2 account. A message comes up saying you sent me a text verification but you are not sending anything because I have tried thirds 3 separate times and have received nothing. I want access to my latest billPleaser advise

Dion1 by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

SAVED VOICEMAILS DISAPPEARED

From Saturday 7th September I've been listening to three voicemail messages from ***** ****** These were the last voicemail messages I had received from my deceased soulmate. I had saved the messages and had been listening to them almost daily. They ...

Josie67 by Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

My o2 app

It does not allow me to log into my o2 app. I have had my account for more than 48 hours

Shaan by Level 1: Joiner
  • 113 Views
  • 2 replies
  • 0 kudos

Using O2 in portugal

I have O2 data roaming. Can I make a free call from Portugal to the UK?

Re: Apple Watch Cellular not activating

I’m having this same issue since March with my Apple Watch Ultra 2. “We're setting up your Apple Watch on the 02 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 for free from your 02 mobile, quotin...

Wheeler by Level 1: Joiner
  • 639 Views
  • 8 replies
  • 0 kudos

No service for over 3 weeks after switching to Esim

So I pressed change to Esim from physical sim over 3 weeks ago now and my order is still stuck on "processing". So I have had no service since the 10th September. I've contacted O2 by landline and messaged them through the MyO2 app and they tell me t...

Scott94 by Level 1: Joiner
  • 686 Views
  • 12 replies
  • 0 kudos

Number Still Not Ported After PAC number transfer has taken over a week and still not gone through?

I initiated the transfer of my old number, from Giffgaff to O2 on 31/09/2024, but nothing has happened yet. Can someone please resolve this? I’ve been following up, but every time I’m told it’s still in progress, and it’s been over a week now. [Mod e...

frednerk by Level 1: Joiner
  • 238 Views
  • 2 replies
  • 0 kudos

Resolved! Move my eSim to my new iphone

I have an o2 eSim on my iPhone 14 pro max and I'm trying to move it to my new iPhone 16 pro max without success. Is there a specific procedure I have to follow?