Get tech support for your O2 issues

Resolved! Two different phone numbers

Hi there, I recently switched from EE to O2 and kept my number, however, if I text from my phone, it comes up as a different number, whereas my phone is fully set up on my old number (so calls, whats app etc is the correct number) but for some reason...

Resolved! Delivery

I ordered the Samsung galaxy book Pro on the 31st December, payed the upfront cost which has been debited from my account, however since then have received anything to say it has been dispatched. Tried to log on to My 02, on the Internet it works but...

Public WiFi wrong number typed in

Hi, my mum tried to sign up with O2 public WiFi with her new phone. It asked her to type in her mobile number and she accidently typed in a wrong digit number. There was no edit or delete button to correct it. That number just stay in the form and sh...

Cant receive sms messages abroad

Hi , I am currently in Africa and am urgently trying to complete my government traveler locator firm in order to return to the UK. However, in order to access the gov account I need to receive the verification code that is automatically been sent. No...

Resolved! Changing phone number due to a nuisance issue and having trouble paying bill to

I need to change my phone number due nuisance calls and harassment from ex boyfriend and needing assistant with paying bill please could you help with this

Resolved! Switching phone off on port day

Ive been sent a text to my old phone on the Vodafone network, telling me to switch my phone off on the day my number is ported to my new phone on the 02 network - which phone am I switching off?

Resolved! checking one's roaming data whilst abroad

Hello I am abroad and using my O2 allowance of 25GB. How can I find out how much of the roaming allowance I have used? I cannot see anything on the O2 app, it only tells me ALL the data that I have used since my last bill. Thank you

Resolved! Esim how to order online

Can i order an esim for my samsung galaxy smart watch 4 online

Resolved! Huawei Watch 3

can I use a Huawei watch 3 on my pay monthly contract via a ' one number' connection as vodafone offer ?

Resolved! Moving from Virgin to 02

I've got a new phone with 02 Sim.o2 are moving my Old Virgin number from my old phone across to my new o2 Sim in new phone tomorrow. I got a message from o2 in my old virgin phone to turn off my phone tomorrow untill 6pm , while the 'port' transfer t...

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