Get tech support for your O2 issues

Resolved! Applewatch ref 10

Hi I ported my number in from Tesco mobile and since then I can’t add mobile data to my Apple Watch I get reference code 10 I’ve tried talking to customer services they just send me to upgrades sales and back round in circles and I’ve been to the sto...

Resolved! Movius for blackberry

need to use blackerry for movius on my phone.However when movius sends ativatin pin via sms,my phone does not receive the pin via sms.I have no issues receiving sms messages from other organisations ,ie my bank,02,my pension provider.Any work arounds...

Resolved! Tariff upgraded and now can’t make calls

Hi, I upgraded my tariff this morning and now can’t make or receive calls. Have tried turning phone off and on again, can send SMS fine. Partner with o2 and his service is fine. Any ideas?TIA

Resolved! SIM not provisioned

I recently upgraded and my old SIM is saying not provisioned my new phone came and says exactly the same. I can5 text or call help I need to make calls!!

No Data when abroad

Hi I have 2 phones with o2. One of which whenever I go abroad (doesn't matter on location) my phone data never works... Whats app/facebook/emails (anything really) The only way of gaining access to the above things is to sign on to Wifi or connect as...

Resolved! Getting a message "not registered on network"

I cannot make any calls on my 02 mobile and getting the message "not registered on network"

Resolved! How do I cancel my phone insurance

I just want to cancel my insurance and apparently advisors are never avaliable and the customer service line isn't working for some reason for me

Resolved! Phone not sending texts or receiving

Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones

Resolved! Living in Europe

I now live in Europe but still have my uk phone number on contract.I need to know the cheapest way of keeping that uk number without continually being charged roaming charges.Can I change to a SIM only?Thanks in advance

Resolved! Overdue bill

Hi, unfortunately I have been unable to pay my bill for quite some time due to financial difficulties, I am now able to pay all outstanding debts and get my number turned back on, however I’m unable to access the my o2 app to settle the debt it also ...

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