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Forum Posts

Resolved! using a galaxy watch on google pixel 6

i am thinking of upgrading from a samsung s20 to a google pixel 6 . will the galaxy watch including health apps still work , i have read reports that samsung health dosent work on a non samsung phone

mickd1 by Level 1: Joiner
  • 2038 Views
  • 2 replies
  • 0 kudos

Resolved! o2 volt

Any one activated the volt thing if you're a customer with both virgin and o2? Supposedly meant to be ''supercharged'' their words not mine...ever since activating it my phone is slower, its mainly on 3G (now can't seem to get 4G), my signal is bad, ...

SLS by Level 1: Joiner
  • 982 Views
  • 3 replies
  • 0 kudos

Resolved! Call Diverting

Hi i have tried lots of thing but can not get my android phone to send calls to my voicemail when i am busy on a call - my call forwarding just constantly says disabled and will not let me change it. Even 02 customer services could not help me. any i...

Shazza59 by Level 1: Joiner
  • 574 Views
  • 1 replies
  • 0 kudos

Resolved! recently moved house no signal

hi I have re entry moved house and am receiving no mobile signal whilst at home, this is impossible to cope with as I have to be contactable. it has been suggested to try the 3g option, this did not work. I need a solution as I am tied into contract

nikkib007 by Level 1: Joiner
  • 765 Views
  • 2 replies
  • 0 kudos

SMS text to Premium short numbers not working

I used to be able to text premium numbers no problem but stopped working about a month ago. I have a spend cap but I have not spent any of that recently. I cannot send SMS to any short premium numbers even after contacting O2. I have rebooted my iPho...

TCRussell by Level 1: Joiner
  • 1285 Views
  • 1 replies
  • 0 kudos

Resolved! Credit Check Fail.

Hi, I recently joined you O2.My intention was to bring two numbers to the same account on Sim Only.Less than an hour after passing a Credit Check for my first number I failed one for my next attempt on another numberI emailed the people at Credit Ref...

erewego by Level 1: Joiner
  • 2227 Views
  • 10 replies
  • 0 kudos

Resolved! Outgoing calls

I keep getting transferred to payment line when I try to make an outgoing call. There are no barrs on my account. Ive phoned 02 numerous times. I’ve upgraded my phone and sim. This has been like this for over two weeks and it’s frustrating

MC53 by Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos

Resolved! Order

I've recently made a purchase from the online shop. O2 have taken the money twice out of my account but no email to confirm order have called customer services and told me I have to wait until the payment has gone through for them to investigate is t...

Help28 by Level 1: Joiner
  • 473 Views
  • 1 replies
  • 0 kudos