Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

I phone 13 Pro Max Signal Issues

I’ve just had this happen for the 2nd time now Since upgrading my phone. My phone will suddenly have no signal what do ever. The first time this happened I restarted the phone and it came back on. However this time I have tried everything. Restart, r...

kedev by Level 1: Joiner
  • 504 Views
  • 2 replies
  • 0 kudos

Resolved! Problem receiving certain Text messages

I am having issues with receiving some text messages..... the OTP are not coming through and Text message from certain people are not coming through. I have had other people text me and they come through.I have done everything suggested, ie turn off ...

Resolved! Using WhatsApp to make calls abroad

Hello there. I was wondering if I would get charged for making calls to family abroad via WhatsApp. I have unlimited minutes as part of my package and very rarely make any calls. Will I be able to using my data and minutes ir will i get charged anywa...

PK_22 by Level 1: Joiner
  • 3499 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app

I can’t access my O2 app, an error comes up.I am not a new customer and my password is correct as it is what I used to get onto O2 community. I need to update my payment details for monthly tariff but I can’t access the app?The error says “Oops. My 0...

CMA1 by Level 1: Joiner
  • 2177 Views
  • 1 replies
  • 0 kudos

Payg data sim on 4g TP link router

Please can someone help! I want to run an IP camera connected by ethernet to the router in a remote wildlife location and then stream the output to a website. I have set up dynamic dns with tp link dns - to get a virtual fixed ip.But I am not able to...

Ardorban by Level 1: Joiner
  • 598 Views
  • 1 replies
  • 0 kudos

Resolved! Phone not connected to network

Please help me. I have very ill health and my phone is saying not registered to network and I don't have landlines phone. Please I need to be able to ring my Dr.

Alfie2 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Resolved! No network connection in Spain

I have an iPhone 13 Pro with an esim from O2 and a physical Spanish Sim. I'm in Spain at the moment but today I am unable to get a network connection for the O2 line. The Spanish line is okay. I've tried switching the phone off and on but it makes no...

Stoker by Level 1: Joiner
  • 3529 Views
  • 11 replies
  • 0 kudos

Resolved! Does O2 modify bootloader on new devices?

I just bought a Galaxy Tab A7 Lite and a Pixel 6 from an official O2 shop. I saw the employee open both devices to activate the SIM. On the A7, I get a warning every time it boots up saying the bootloader is unlocked and software integrity cannot be ...

dangb by Level 1: Joiner
  • 1619 Views
  • 4 replies
  • 0 kudos