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Unable to ring daughters Phone

Hi,My daughter is on O2 and has an IPhone. My wife and I are on O2 and have IPhone and Samsung phones respectively. When I ring my daughter, the call goes straight to VM. When my wife calls my daughter, her phone rings without any issues. We cant und...

Resolved! Repair

Hi I have broke the screen on my phone and need to get it repaired it had an unfortunate accident with a spice jar falling out the cupboardis it covered I’m the warranty or would I need to pay ?

Resolved! Remove my spend cap

Hello I would like to remove my spend cap as soon as possible please? As it won't let me it on the app and for some reason I can't live chat o2

Resolved! I can't call to anyone

hi, I don't have to answer or make any calls, what's going on? SMS and internet work but nobody can call my number and I can't make a call

Resolved! I have had no service for some days due to work being done in the area.

I can make calls via WiFi but texts are flaky. I am terminally sick and dependent on my phone. Can nothing be done? Am I at least entitled to compensation?

Resolved! Forgotten screen lock password

My Samsung S21 performed a software upgrade but I have forgotten my Password. how can I unlock my phone?

Resolved! No network on my new phone

Can’t make a call on my new iPhone 13 pro max

Resolved! New sim, poor signal. Round 2?

Hiya. I have just received my o2 sim today and it says it is all set up and ready to use. I have been able to make and receive calls etc. However, the signal is on one bar only. Is this just because I'm still within the first 24 hours? I really hope ...

Resolved! Apple Music redeem code

I keep getting sent the o2 sms with a link to redeem the 6 month Apple Music. When clicked the link opens the Apple Music app stating it is looking for my offer details but it goes no further. Any ideas?

Resolved! Lost sim card pay as go

Hi i lost my phone with sim card pay as go , what i can now for duplicate

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