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Forum Posts

Resolved! new sim not activated

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. my old sim stopped working before new phone arrived so that hasn’t got...

mattb1 by Level 1: Joiner
  • 574 Views
  • 2 replies
  • 0 kudos

Resolved! Text messages not received

I'm finding the o2 network somewhat annoying when I get messages 1 or 2 days late.This is not helpful for my business and I'm loosing money when customers don't turn up for a lesson but have said they messaged to cancel.O2 sort this out otherwise bre...

Paul1234 by Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos

Resolved! Smartwatch 4G additional charges?

Hi, I'm interested in buying the Samsung Galaxy Watch 4 LTE edition from Amazon and I was wondering how I connect it to 4G once I've purchased it, is it a case of buying an additional Sim for the watch or can I hitch hike onto my current mobile devic...

daramcp12 by Level 1: Joiner
  • 2175 Views
  • 5 replies
  • 0 kudos

Resolved! PAC

How do I give o2 my PAC code? I have one from my old network but can't find a way to give it to o2 so I can keep my number

Katec by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos

Resolved! Phone screen is 'frozen'

My Samsung phone screen is 'frozen'. I know the solution is to hold two side keys down together to force it to restart but I can't remember which two. Help, please.