Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Iwatch will not sinc code 08

I have an email stating my pay monthly contract has been activated but my watch is not set up for it. I rang the helpline at the weekend but they were unable to help.

Ellie20 by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

2 different PAC codes same error on both

I have been trying to port my number from 3 to 02 from the 8th of July and it’s still not active. After going back-and-forth with chat, I finally rang them and O2 customer service was saying there was an error with My PAC code saying it was at ‘appro...

Caslad19 by Level 1: Joiner
  • 1055 Views
  • 8 replies
  • 0 kudos

Not able to receive incoming calls or text messages

Is it acceptable to be with 48 days of not being able to receive incoming calls or text messages and unable to increase my tariff?I have spent over 25 hours on chat and calls to o2 trying to get this resolved. here I am still utterly and completely e...

eharris by Level 1: Joiner
  • 410 Views
  • 3 replies
  • 0 kudos

Resolved! Puk code

My son has locked his sim somehow and is putting it in a new device which is also blocked as an old EE handset, so it’s asking for a sim unlock code which I’m guessing is the PUk code, we have the device unblock code but can’t put it in until we get ...

Contact details for O2

Please can you send me o2 number? 202 is not working, i want to call with another phone not registered with o2

Gesi by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Bad signal

I have one bar of signal at both my house and my parents house in south west london. Can my signal be improved? Otherwise I will have to move providers.

LSTP by Level 1: Joiner
  • 679 Views
  • 9 replies
  • 0 kudos

Problem with receiving short code texts - Customer Service unable or unwilling to help

Since maybe the end of May, I've been having problems with receiving short code messages - mainly verification text, but also other texts from companies like Royal Mail, Paypal, my bank, and many others. It seems to be intermittent - some days those ...

Blocking a country

Hi my Son is in Corfu, close to Albania. He is picking up the signal of this Country. How do I block +355 on the app. Code for Albania

Eamon1 by Level 1: Joiner
  • 313 Views
  • 5 replies
  • 0 kudos

Paid my bill but I still don't have any signal

Hi, my phone was cut off as I missed my payment. I paid it back two days ago but I still don't have a working sim card. I've rebooted it and tried enabling / disabling data. The account shows paid. Any suggestions? I can't call tech support