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Resolved! £5 charge

I have been charged £5 for 'things you've bought' this month on my bill. What is this for please?

Resolved! O2 has wrecked my credit score

So basically I have tried twice getting a contract from O2 through mobilephonedirect and they have gone through my credit check and decline both times, Before that my credit history was excellent and after O2 hard search it’s drop by -190 to fare lik...

Nintendo Switch OLED Download issues

Hi, Iam having major issues with download speeds on a new Nintendo Switch OLED. Speed tests on the switch itself are nowhere near what I get on my laptop or iPhone, however I am getting 10Mb download and 8Mb upload which is reasonable. That being sai...

Charged for text messages abroad I didn't send

I recently got charge for the travel bolt on for multiple days when abroad. I contacted o2 and told them I had not used my phone other than on Wifi. I have an Andriod. I was told the charges related specifically to me texting. 10 text messages they s...

Paris data

Hi My phone data isn’t working and I’m in Paris. Normally in the UK. anyone know why this is or what I need to do to fix it? Data roaming is on

Data not working in Italy

Hi! I recently switched from a Google Pixel 4 XL to a iphone 11. Everything was working fine after the switch, but then I then moved to Italy (from the UK) and now I cannot get my data to work on the new iphone. My data worked with the iphone in the ...