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Forum Posts

Resolved! SIM gone AWOL

So I joined O2 on a monthly contract this week. Received SIM, activated it yesterday morning and it was working fine, alongside an eSIM from my old operator. I have ordered porting of my old number, due today.I have ordered an O2 eSIM, due today or t...

WibblyW by Level 1: Joiner
  • 866 Views
  • 2 replies
  • 0 kudos

Resolved! PAC

Why will O2 not send me a PAC

Fedup11 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Password

Iv tried to reset my password and its not allowing me to log In 

Deborah01 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! 5g Sim ?

My old phone was an XR on 4g. I have upgraded to a 13 on 5g. Do I need a 5g sim for the new phone ?

Alec by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Question on samsung galaxy watch 4 esim pay as you go.

Hello,I am an 02 classic pay as you go customer with a samsung phone and I've just purchased a samsung galaxy smart watch 4 with 4G/LTE.Seeing as the watch has an esim what do I need to do in order to be able to use my current 02 number on my watch?T...

Ron_ by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! Three month free

Hello, I’ve got three month free audible on my latest contract, I have followed all the steps but now I can’t download anything on audible

ELLA1-2_3 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring phone number

I’ve just switched to O2 And my number hasn’t transferred to my new sim

Scott15 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Number Port

Number ported yesterday but still have no servicetalked to customer service last night and they said it all looked like the number had been swapped keep turning my phone off but still no service can anybody help please

HT2 by Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos