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Forum Posts

Resolved! Is RTT available on O2

I have no voice now and understand that RTT makes use of text in a phone call . is it available on Pixel 8 and O2

Esim

Hi, my wife has taken a sim only contract out this morning - she used my phone to do it , she got an eSIM but it’s on my phone! Can you cancel it so I can put it on her phone and mine is back with my own provider. Currently my phone is operating as h...

Gaz70 by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

insurance claim

I have submitted an insurance claim for my device attached to the number [edited]. Unfortunately the dpd courier was unable to collect the device on 15th October. I want to continue the claim and rearrange a new collection date asap. [Mod edit: Pleas...

Char_95 by Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

Resolved! E-SIM set up

Hi, currently in Australia travelling and have a UK phone number and sim card with me. Recently just dropped and lost my phone in the sea what had my UK sim card in it. Bought a new iPhone now and wondering if I can set up an E-SIM with my UK phone n...

Kieron2 by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

stuck on pin screen

stuck on pin screen didn't setup a pin and default doesn't work

Angela63 by Level 1: Joiner
  • 311 Views
  • 3 replies
  • 0 kudos

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by Level 1: Joiner
  • 14463 Views
  • 8 replies
  • 0 kudos

Network issues

Having problem when calling it takes ages to connect if I’m luck and it dose calls only last a short time before it drops out This only started to happen after my last 2 updates not shore if they would effect it but need this issue sorting as soon as...

Bucky9803 by Level 1: Joiner
  • 555 Views
  • 3 replies
  • 0 kudos

Apple Watch data

Does anybody think they can get a straight answer from O2? To date in the last week I’ve been put through to 13 different people five different departments I visited three O2 stores anmd over 5 hours on the phone to 02. Plus over an hour on chat and ...

Kev975 by Level 1: Joiner
  • 1141 Views
  • 9 replies
  • 0 kudos

No data connection without wifi

Recently, about a week ago, my phone stopped making any data connection when away from a wifi signal.I have used another sim card ( a friends TalkTalk ) and it works perfectly. Similarly, they have the same problem when my o2 sim card is placed in th...

Tervik by Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos