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Resolved! Network coverage

How do I speak to a human that works for O2 to help me with my network issues? I have the most shocking network coverage wherever I go anywhere and I’m wondering if it’s something I’ve done with my phone set up or if O2 just has very poor coverage? T...

IzabellaB by • Level 1: Joiner
  • 568 Views
  • 1 replies
  • 1 kudos

Resolved! Calls drop after 60 secs

I have a Sony Xperia 10 II ever since I got it my calls drop out after approx 60 seconds, if I make or receive the call it makes no difference. Once I call the person back the call stays connected fine. My network coverage is good and it has happened...

Mceshc by • Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Calls dropping out

I live in KY11 area. The mast nearby has been faulty for 3 months. When will it be repaired? I can't make or receive calls from my house! Thanks

PADDY1212 by • Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch SE, adding to existing iPhone Plan

We have been trying to add my daughter's Apple Watch SE to her existing iPhone O2 plan. On her Iphone instead of showing network provider, it is saying that she still has to set it up. She has already completed the set up and has received a confirmat...

no Signal

Hithere is no phone signal at all for my account i’ve tried all the steps and nothing and other people have no problem- have you turned off 4G on my account?

Resolved! SMS won't send

Hi, my cousin is visiting France and is using a French SIM. I have received SMS messages from him, but I can't reply. The displayed number shows the correct +33 prefix, but I can't send SMS messages to it despite repeated attempts. I can only assume ...

KentUser by • Level 1: Joiner
  • 1044 Views
  • 1 replies
  • 0 kudos

Locked out of my phone; PUK code not working.

This is so ridiculous. I can't remember my SIM PIN code, but I've managed to find the PUK code in my account, yay! But no. When I enter the PUK code, it still doesn't work to unblock the phone. Does anyone have any suggestions? TIA.

Constant signal problems

Every 2-3 days I have to restart my phone to get some signal. This is not helpful when I can not make a phone call or send text, unless connected to WiFi. The area worsens when I go into the local town. When i manage to get a signal and able to call ...

AJ_58 by • Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

Good morning, I've had no signal now for,4 days! I rely on my mobile and 4g massively in my job and have now had to take time off work! I've checked for problems in the area and it says there's a mast with an issue! I really need to know when this wi...

Messages being weird

Ok so before the 14th of august my messages with my boyfriend worked but now they are not he can see my text but I can not see his reply he lives in America but this has not been a problem before please help

Oni by • Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos
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