Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Issues when chatting

My phone keeps cutting out during conversations. So I would loose words in the middle of sentences.

Resolved! Galaxy Z fold 4

This was meant to be a free gift, I see in My 02 account it's £45 a month, if this is correct I don't want it

GILL22 by Level 1: Joiner
  • 797 Views
  • 5 replies
  • 0 kudos

iMessage problems since porting number

Hi,I had my number ported from 3 to o2 on Friday and like many from what it seems, I’ve not been able to activate iMessage & FaceTime with my phone number since, was working perfectly fine until port day. Have tried every single idea I can find onlin...

Sard28 by Level 1: Joiner
  • 1578 Views
  • 4 replies
  • 0 kudos

Resolved! Can't find what phone I have

When I look on settings it says device:cph2145 oppo I want to buy a phone case but when I search this phone it comes up with x3 lite and I don't know what phone I have. I have been unable to reach O2. Been struggling awhile and at my wit's end

Help32- by Level 1: Joiner
  • 693 Views
  • 3 replies
  • 0 kudos

Resolved! Activating sim

Hi there, My phone got stole and I had a new sim sent over with my old number. I am trying to activate it but unable to do so. It won't let me make any calls to sort it due to no registered network

Bethh by Level 1: Joiner
  • 652 Views
  • 2 replies
  • 0 kudos

Resolved! Barbados SIM card not connecting to o2 in the UK

I travel between the Uk and Barbados and have a Barbados SIM card through the Flow network. I am unable to connect to the o2 network in the UK when I travel back and I have been told by several people at Flow that my roaming is activated. Is there an...

DaveC246 by Level 1: Joiner
  • 1043 Views
  • 5 replies
  • 0 kudos

Resolved! Can only make emergency calls

Can only make emergency calls and have lots of balance time left. Virtual tells me to phone a number but unless they work for emergency services????

Mobile Keeps Cutting Out

Hello, When I receive a call my Mobile Phone cuts off after 1 or 2 minutes The message is "No Network Coverage" My Mobile is set to 3G because the 5G signal is very poor in my areaThe 1st part of the postcode is IP9A new Sim is being sent to me. I ha...

wgh by Level 1: Joiner
  • 910 Views
  • 4 replies
  • 0 kudos

Resolved! Lost iPhone 13 how to set up the new replacement

Good morning! I lost my iPhone 13 last Thursday. 02 kindly blocked it, helped me make an insurance claim and a new replacement is due today. Very impressed with the service. When the new phone is delivered how do I ‘transfer’ or retrieve all my data ...

Banjax by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos