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Resolved! Number not fully transferred over

I have kept my ee number and provided pac code to 02 for my sim but the number hasn’t fully transferred over. Texts are coming to new phone through number I want to keep but calls aren’t. 02 number I don’t want is still stated in general info on phon...

SamHarris by • Level 1: Joiner
  • 535 Views
  • 1 replies
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Resolved! Network connection

Hi there, my network connection has been terrible where I live for about a week now, not receiving texts, struggling to connect calls and cannot use my data at all. Just wondering if anyone can help? My postcode is CB248rs thanks

Resolved! PAC CODE

How do I get my PAC CODE?

Didius01 by • Level 1: Joiner
  • 574 Views
  • 2 replies
  • 0 kudos

Sigh, me too…. Not receiving some of my SMS text messages after porting number over.

Hi all, I’ve just returned to O2 after being away awhile. I was previously with Sky Mobile and have just ported my number over, now have a monthly contract with o2 for the new Pixel 7.Its been a full week now, and although some text messages can be s...

Resolved! Stolen phone

Hello. Yesterday some guys stole my phone with my o2 SIM card and they are trying to use it. Please block my SIM card. Number is [Personal details removed]

Krasimir by • Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving o2

Hi, I have requested a PAC code but have not received this yet, how long does it take to receive a PAC code?

Get STAC without a phone number

Hi, I've got a very old iPhone, the number has been ported to another network.So I have a phone without a phone number and so, unable to make and receive calls.I have the IMEI number for the phone, and have tried to speak to O2, but strangely enough,...

Boston, MA no cell service being picked up

Hi, we arrived in Boston last night, I cannot get access to any cell service, not at the airport and not in the city. I had no issues in Toronto a couple of months ago, and in running a 4g phone. Any thoughts?

Lemmeatem by • Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

Resolved! Home wifi coverage

Hello, I have 400mb broadband but the coverage in my home is very poor. How do you apply for additional wifi units? Please help

PaulT01 by • Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos
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