Get tech support for your O2 issues

Resolved! The worst buying/checkout process ever?

Been trying to buy a phone all afternoon, but it keeps failing for different reasons. Firstly, ironically, it fails at the point where they send an authentication code via SMS. However, this relies entirely on O2 coverage not being quite bad, which s...

Resolved! lost phone

ive lost my phone and cant call the numbers provided as i have no phone to call from , i need to block my phone but not sure how. aswell as upgrading i cant verify to upgrade

Resolved! Wi-Fi calling in unlocked device

Hello, I have an unlocked iPhone 13 (purchased from the US) and started using it with O2 sim last month. I don't have any Wi-Fi calling option on my phone's settings. I tried to make a query to unlock my phone just in case, but received an answer say...

Resolved! Denied access to 18+ website even after settings changed

I tried to visit the website kiwifarms.net and instead I received a message telling me to prove my age. Having followed the process to do this l, I am still being told that I need to prove my age to visit the website despite my settings having been u...

Resolved! Samsung galaxy watch 4

I have recently got the samsung galaxy watch 4 on a pay monthly plan with o2. I have also just joined for my mobile phone to. The problem I have is when I have my watch and phone near each other they work fine but when I am away from my phone my watc...

Resolved! Samsung S20 black screen with white flashing dots and unresponsive

Has anyone ever had this with their Samsung? have tried restart, left it off for a while, switched on and off, still not responding, just have a black screen with white flashing dots??

WiFi calling and 4 G

My WiFi calling and 4G gets turned off several times per day. We do not have a network and rely on the WiFi calling . the shop changed the Sims, asked to reset the device and I still have the problem. please advice.

Apple Watch SE - error code 14

Hi, I'm trying in vain to connect my watch to my cellular connection and keep hitting a brick wall with the error 14 message. I have spent many hours on calls to o2 and in-store yet still no help. I've been told it's been reset many times, have waite...

Partial Porting Problem with Three

I was a member of O2 for years and eventually left because they didn’t do WiFi texting. When they eventually, brought it in, I came back. However, since then I cannot receive calls from any Three Network phone (my wife’s, mother etc), I can call them...

Phone going to Emergency Calls Only after leaving VoWLAN (Wi-Fi calling)

I'm having quite an issue whereby my phone is almost constantly not re-authenticating with the macro network following being on a VoWLAN connection, such that when I leave my property I get "Emergency Calls Only". To clear this I need to put the phon...

O2

Forum Posts