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Forum Posts

No service

We currently have no service network in our area for the third day. Supposedly works are being carried out and maybe a timeline of the end of February has been given to other users which is not acceptable!

JW19 by Level 1: Joiner
  • 493 Views
  • 2 replies
  • 0 kudos

Resolved! Text messages arriving days late or on time but multiple copies

I'm having terrible trouble with receiving text messages. Today I was trying to buy a new computer, and the bank required two-step verification, but I'm not getting the txt containing the verification code, despite it being OK at the bank's end. Last...

Ken2211 by Level 1: Joiner
  • 1315 Views
  • 3 replies
  • 0 kudos

Resolved! Esim

Hi Can anyone help just one question I have an s21 phone on o2 but I have just bought an Huawei sports watch 2 (4g) so my question is can I purchase an Esim to work with the watch and the phone so I can receive calls without having my phone with me T...

Resolved! Low credit notifications

I have a new PAYG SIM on a rolling plan. Why is it that I keep getting "credit running low" messages when I have plenty of data/minutes remaining and my credit will top up automatically at the end of thd month? Really annoying and there is no facilit...

HJW1 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! Account activation

I can't login to my account because it keeps saying it needs to be activated I'm in the process of trying to finalise a new phone contract and I can't do that.

Naithan by Level 1: Joiner
  • 949 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch - Switch link to a different o2 number

I'm looking at getting an Apple Watch for my son on my O2 account for his birthday. He has a separate o2 account and I don't want to order it on this because I don't want him to know that he's getting it. Is it possible to swap the eSIM to his o2 num...

patersp by Level 1: Joiner
  • 643 Views
  • 1 replies
  • 0 kudos