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Forum Posts

Resolved! App

I cannot get logged into the app to see my bills you are taking all this money out and I’m not sure why because I carnt log in

Resolved! my balance

i put £30 credit on my phone ready for monthly top ups but my balance has gone to ZERO? Why & where has my £30 balance gone? i want to continue with my top up but do mot want to pay more incase it does not work? Please help

Resolved! Sim failure

My phone is showing sim failure message

No Service

Hi,While on holiday recently I lost my iPhone and reported it lost/stolen to O2 who placed a block on my account. I managed to retrieve my phone the next day (it had been accidentally picked up by a friend) and immediately rang O2 again to let them k...

GRUNDERS by Level 1: Joiner
  • 661 Views
  • 3 replies
  • 0 kudos

using our UK Phones in the USA

My wife and I have o2 phones with Volt and will want to call each other whilst in the US. Using the UK numbers as they are does not work so do we need to put a code in front of them

Stevros by Level 1: Joiner
  • 834 Views
  • 4 replies
  • 0 kudos

Resolved! Problem swapping SIM

I recently signed up to a new (cheaper) pay monthly tariff with O2 to replace my existing O2 pay monthly tariff, and have received a new SIM card that I want to swap for my old SIM (and keep my old phone number). I have tried doing the SIM swap onlin...

GrahamC by Level 1: Joiner
  • 931 Views
  • 2 replies
  • 0 kudos

Resolved! Apple watch

Picked up my Apple Watch today, got it home to set it up and it’s not got any charge on at all. Is this normal?

Amber4 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

iMessage Activation Unsuccessful

Hi. Since a transfer of ownership has happened where my old number has transferred to my new sim only account, I am unable to use iMessage and FaceTime without it saying there was an activation error. I have switched both off and restarted the device...

clolord by Level 1: Joiner
  • 1253 Views
  • 4 replies
  • 0 kudos

Resolved! Data won’t work if Wi-Fi is down

My mobile data usually works well but when my broadband (sky) goes down so does my mobile data. This problem only happens in the house, if I go out in the street away from my home or at work my data works perfectly well until I return home. My data t...

Kayl-797 by Level 1: Joiner
  • 2372 Views
  • 6 replies
  • 0 kudos