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Forum Posts

Transfer existing 02 number to new SIM

I’m an existing 02 pay monthly customer and have been out of contract for a while. Have recently upgraded to a new phone and pay monthly deal. I’ve been sent a new sIM but not sure what I need to do to retain my existing 02 number? I presume once I p...

KirstieJR by Level 1: Joiner
  • 714 Views
  • 3 replies
  • 0 kudos

Can't send picture message with my new iphone SE (1st gen)

I had an iphone 5C that sent picture messages fine, with iOS software 9x.Then I switched to an iphone SE (1st gen), and it won't send picture messages. Software is 15x.Could anyone help?I'm just using all the default settings so I don't understand wh...

Purple456 by Level 1: Joiner
  • 2449 Views
  • 10 replies
  • 0 kudos

Receiving repeated texts

I'm having real problems with texts coming through repeatedly, sometimes up to 25 times! The sender has only sent it once. It's driving me nuts. I have an oppo phone. Can anyone help?! Please!!

JoMo by Level 1: Joiner
  • 821 Views
  • 2 replies
  • 0 kudos

Resolved! Signal comes and goes

Hi, My signal comes and goes all the time every day. There's certain parts in my area where it just doesn't work at all, but also it is patchy regardless where I travel to at various points in the day. I've reported this a few times now through thr n...

Alex19 by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! Google Pixel 7 5G - Green flickering screen

I have this phone which was provided under contract to me by O2 for a couple of months.So far so good, no problems to speak of until recently the phone began to develop a green flickering image and gradually becoming unresponsive by all input methods...

Jayce_k by Level 1: Joiner
  • 4362 Views
  • 3 replies
  • 0 kudos

Resolved! Watch 5 pro

I cannot for the life of me work out how to use my watch 5 pro remotely (out-of range of my s23+) I've read everything on here and numerous calls to customer support. I've been through 2 watch e-sims. Everything is setup correctly. And still emergenc...

Ryder007 by Level 1: Joiner
  • 1271 Views
  • 3 replies
  • 0 kudos

Can't text an iphone

Hi. I am trying to text a new iPhone number from my Samsung S21 ultra. My friend has a new phone and a new number. Previously I could text them fine. I can text others and receive texts from them but when I text the new iPhone it immediately returns ...