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Forum Posts

Poor Signal

For some time I have next to no mobile signal in my office based at M27 8WA.This is extremely frustrating as I am missing extremely important business calls and calls from the doctors.Can you please assist?

GWMF by Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos

iMessage and FaceTime Activation failure after port

Hi! Moved from EE to O2 and slightly regretting it. Number seems to have been successfully ported from EE. iMessage and FaceTime are returning 'activation unsuccessful' messages. Restarting phone, resetting network settings, etc have no effect. Not a...

MacAlex by Level 1: Joiner
  • 711 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy watch 4 sim not provisioned for voice calls

So...I got a galaxy watch 4 last weekBattery life was only lasting about 3 hours contacted O2.They sent a new watch out great, I didn't keep hold of my esim card, I couldn't find it.The new watch didn't come with an esim.Rang O2, they sent one out, g...

ryanken92 by Level 1: Joiner
  • 926 Views
  • 1 replies
  • 0 kudos

Resolved! Switching to 92

How will I know if my switch is complete after submitting my PAC

Walex by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Can't receive calls or texts

In miami. I needed to call the UK. I was cutoff after a while and can no longer receive calls or texts. Now at the airport and checking my O2 account. Nothing to suggest I have violated a credit limit etc. Any ideas? Tx

Jsky by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Wifi Calling - Firewall ports info please?

Hi, O2 wifi calling does not work at all at my workplace and I am sure it is due to the relevant firewall ports not being opened up. Wifi calling works fine at home an other places. The network manager where I work is happy to open them up but needs ...

Lost Simcard

Never activated my Sim at all. Still got contract.  What do I do.    

Resolved! Trouble receiving OTP codes

I am having difficulty receiving OTP codes from my bank and government gateway. How do I fix this?

RobM1 by Level 1: Joiner
  • 1077 Views
  • 1 replies
  • 0 kudos

Apple Watch error code 14

Hi I upgraded last week to an iPhone 14 plus, my watch has no data and is showing error code 14. I’ve tried ringing and online to O2 but no joy. Any ideas.

CB78 by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile Wi-Fi in my campervan

I have fitted an Avtex internet receiver into my campervan. I now have to fit a SIM card in order to stream tv, use my i phone and use my tablet. My usage will be irregular depending on when I use my van which of course is seasonal. I am not familiar...

alanmag by Level 1: Joiner
  • 1043 Views
  • 1 replies
  • 0 kudos