Get tech support for your O2 issues

Resolved! iPhone 13 not working in France

Recently in France my iPhone 13 mini would not log onto the Internet to view news or my emails: but I found I could use it as a Personal Hotspot for my iPad, which then allowed me to read my emails!! - which is bizarre.My Airplane Mode was OFF - my W...

Resolved! New Samsung phone

Hi! I bought a Samsung A54 5G this morning, and after setting it up, I have a couple of issues which need resolving. First, I need to change the message centre number as I am on PAYG, and - unlike with my previous handset - I don't seem to be able to...

Resolved! Unable to port number

Hi, I joined O2 on 13/5 and submitted a number Port in form on the 16/5 when my SIM arrived and despite numerous phone calls and web chats I still don’t have my number. Apparently the port in failed twice on 19/5 the person who promised to call me ba...

Safe search unlock

how do I unlock my safe search it locked on permanently

Resolved! Duplicate sim

I need duplicate my sim kart.

Resolved! No network

Moved from virgin to 02 yesturday and had no network since

Resolved! Security warning one time code request

I have been sent this by message on my phone from 02:*SECURITY WARNING*The one time code you requested will arrive shortly.The code has arrived, but I have made no such request.Should I be concerned.I have accessed my O2 account without using the cod...

Not receiving some texts (verification codes, some texts from companies etc.)

Suddenly out of the blue I started having problems with receiving some text. Mostly it affects verification codes sent as a part of 2 step authentication - most of the time I don't get them all, sometimes they come a few hours later. I also had a few...

Resolved! I’ve been scammed by virgin media into an 02 sim contract

I’ve been scammed by virgin media into an 02 sim contract

Resolved! Change of email address

Hello

O2

Forum Posts