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Resolved! No signal

I have recently moved work location only to find the area I work has no signal at all on o2 yet other providers do. My colleagues have suggested moving to EE or Vodafone as they had to do the same due to the same problem and they work fine. Before I ...

Gaz1982 by • Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

logging in

My log in details are not recognized on my mobilekeep getting message to change itOnly works for the website on my laptopcan't log in on my mobile with same details?

gasboy by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

I suppose to have unlimited mobile data in Canada iam having trouble to connect to internet?

tatim7b by • Level 1: Joiner
  • 491 Views
  • 2 replies
  • 0 kudos

Resolved! PAC CODE

Hiya, my son is leaving 02 and needs a Pac code, but after texting the number, he couldn't get any further as he is not the Account holder. Can I get z code for him?

Anni3b by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Internet not working

I have recently been moved from virgin mobile to o2 and now only have Wi-Fi internet, no o2 internet connection. I was notified this would be automatically changed over but does not seem to have been done. Please can this be sorted out?

Jess15 by • Level 1: Joiner
  • 588 Views
  • 3 replies
  • 0 kudos

Resolved! Signal issues in new phone

I have recently just yesterday bought the iPhone 14 with O2 and have inserted my sim I cannot get any signal anywhere which is not usual as I have been with O2 for years now.

elephant_ by • Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

No caller ID after being switched from Virgin mobile to o2

I've seen questions about caller ID being posted before but wasn't sure if the solutions applied to my situation. Recently I was informed my pay monthly sim only Virgin mobile contract was being changed to an o2 contract. The switch seemed to go fair...

Updated Address, but new Contract has old address.

Hi, I have just updated my O2 address to my new property as I'm also trying to upgrade to a SIM Only contract. The only problem is that my account's address has now changed, but the new generated contract keeps showing the old address. I obviously do...

SuperSerg by • Level 1: Joiner
  • 799 Views
  • 3 replies
  • 0 kudos

Travelling in Thailand - need phone unlocked

Hi, I am currently traveling in Thailand and need my phone unlocked so I can use an e-sim. I need this immediately as I currently can't use my phone. Please can someone help. Many thanks,

Jrbroom1 by • Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos
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