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Forum Posts

Resolved! [Removed], my home address! the signal keeps fading and recovering or dropping out - it can stay out

[Removed], my home address! the signal keeps fading and recovering or dropping out - it can stay out for half an hour. The same happens outside the building. I have no problems elsewhere. This has only been happening since the 5G rollout. I have live...

AJP830 by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! No service

Tel no [Removed] was changed from virgin last night this morning his phone is saying no service

Suemc410 by Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Resolved! Cant Contact

Hi all, im having problems, So ive received and email to say they've cancelled all my extra which include calls and data, i have a pre agreed amount to pay each month which coincides with my actual bill and theres been a lot of issues to date with th...

FraserH by Level 1: Joiner
  • 620 Views
  • 3 replies
  • 0 kudos

Resolved! VAT invoicing - hair pullin gout

Dear O2. I do not want to watch videos on how to find something as basic as a VAT invoice. your billing site is the worst ever. All small business owners need is a big button - down load vat invoice. even logging in the user interface is needing some...

officepea by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Moto g8 no wifi calling

I recently joined o2 and have three numbers with them (2 kids and me). On my moto G8 power I have no option in the settings to turn on wifi calling, In my o2 it states that wifi calling is turned on for me. My sons both had it come up no bother on th...

Alcat by Level 1: Joiner
  • 2446 Views
  • 8 replies
  • 0 kudos

Error Code 90 on Watch Ultra

Hey Recently purchased an Apple Watch Ultra via O2, when trying to add the mobile plan i get error code 90. Tried unpairing/repairing, resetting etc but no luck. Any clues?

Resolved! Premium tex

How do I stop please 

Tw22 by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Replacement SIM x2 still no internet

Hi, for some reason my account was registered to an @o2.co.uk address for some reason, which prevented me from being able to access the community. After many toing and froing between customer service over the phone and in person o2 store advisors, it...

Resolved! Log in problem

I can't log in with my email address although I have changed my password.