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Unable to use my new pay as you go sim abroad.

Hi. I’ve recently bought a pay as you go sim but it won’t work abroad. I sent it back to the U.K. for my sister to try and it works. She’s sent it back and it’s still not working. Can you check that it is set up to use abroad? I particularly asked fo...

Resolved! Can't change username - email already registered

Bit of a rigmarole. My son recently bought a Virgin Volt broadband & tv package which included an O2 sim that he didn't need. As my own O2 contract was finished, and his new sim deal was better and cheaper, I offered to pay the sim part of the contra...

Recently unable to receive calls send texts downstairs at home Better device upstairs

Recently I appear unable to receive calls and send texts when downstairs at home , voice mails delayed coming through . Better service when upstairs - this is only over last few months before that there wasn’t an issue

Apple Watch ultra not activated. Had it a week

Got an Apple Watch ultra last week. Went through the pairing etc and got an error code whilst it was activating. Looked in the Apple Watch settings on my iPhone and it said activating. Left it alone for a few days and it’s still saying activating and...

Resolved! topup

i have been charged twice for my pay as you go topup

Resolved! Apple Watch code 14

I’ve copied this but I’ve got same issues o2 have been appalling I wish I recorded the phone calls and out comes ! Any help would be much appreciated!5 hours on with o2, no solution found to fix even after an esim reset. This is an o2 issue and they ...

Resolved! Is there a limit to the unlimited data?

Is there an upper limited to unlimited data?

Resolved! Order not been delivered

Hii ordered an iPhone SE on Thursday 13th July online and it’s supposed to have been delivered to four seasons shopping centre in Mansfield on Saturday 15 July and it hasn’t. I’ve had no 4 digit code.

Resolved! Voicemail

I have just been changed over fron virgin mobile to O2 and my voicemail does not work??? [Removed]

Resolved! Delay in Porting old number from vodafone to new O2 account

hi,On the 4th July I opened a new O2 account - a monthly sim only contract. During the application I included the PAC number (received from Vodafone, my existing mobile provider) and requested to keep my old number for my new O2 account.Two weeks lat...

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