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Resolved! How do I know my number has been transferred to O2?

I recently took out a new contract with O2 and used my PAC code from vodafone at the time of purchase. I was informed when my SIM arrives all I would need to do is put the SIM into my phone and activate it; but since doing this I haven't had any conf...

Resolved! Phone

My phone on/off button isn't working.

Resolved! iMessage not working

Hi, I switched over to 02 from three in January and ever since my iMessages haven’t been working, except for when I was abroad and on a different network. I can see previous posts of others having same problem. I have just about tried everything, che...

Signal wildly fluctuating.

This has been going on for many weeks now. Phone call will suddenly drop out, or I will not be able to dial any number at all. Rarely ever see 3 bars, but used to be able to hold a conversation with 2 or even 1 bar previously. Also data jumps from 3G...

Resolved! Cut off

my phone has been cut off I need to pay a bill

Apple Watch - data plan not in use issue

@O2Georgina @O2Emma @O2Sarah-Hi I have had my Apple Watch series 8 since last Wednesday Mobile service plan says not in use. I have called o2 5 times and nobody can resolve this issue one member of o2 staff said "well you will just have to use it lik...

Apple Watch mobile data Codes 15,91&92

I got my Apple Watch a few days ago and keep getting the same codes that I can see users have been getting for years when trying to connect the data, codes 15,91&92. I have done all trouble shooting advised by agents on chat and over the phone but th...

VPN Has Stopped Working

Hi was transferred from the virgin media mobile network to the 02 network this morning.Have using VPN all morning then get text to say i am now transferred over to the 02 network.Tried to access my web pages and informed cant connect checked VPN is s...

Resolved! Transfer of existing O2 number from old phone to new

How long is it reasonable to wait for the transfer of an 02 number to a new phone? I ask because although the O2 website says 24 hours, it's been 120 hours plus so far. I've been an O2 customer for many years with my last phone upgrade in 2008. After...

Resolved! iMessage activation failed

Hi,I was moved from Virgin to O2. Everything is working but my iMessage activation has failed. have restarted, reseted network settings, O2 has send me a second sim but that dis not solve the problem.Have deactivated iMessage and Facetime, rebooted, ...

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