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Forum Posts

tarriff update problems

I changed my tarriff yesterday via my O2 app and since have not been able to receive calls or send SMS messages. My phone currently only works via wifi and I can't log onto my 02 app to see any updates

lee35 by Level 1: Joiner
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  • 3 replies
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connecting hwawei dongle to MacBook via usb

My apple mac does not recognix=se my o2 dongle when it is connected via USB.How do I make this work?I need to tether vi aUSB so I can use the dongle in speedify to get a better connection on zoom calls etc.

Resolved! Two sims

HiCan you please tell me how to get two phones onto one app? I had my VM swapped over to O2 and already have a O2 sim!Thanks

Resolved! I want to complain

I wish to complain, Iam considering leaving o2. I have home broadband with BT which in my location is slow, perhaps 5, so a good while ago, perhaps a year or so I began using my o2 hotspot as the 4g was very good 10+, but the past 2 to 3 months the 4...

New sim problems

Was with virgin and now been moved to o2 new sim arrived so put it in my phone, now I’m not receiving messages/calls on my number. My iMessage and FaceTime won’t verify the number. I’ve tried everything the internet says apart from get a new sim as o...

SnapZ by Level 1: Joiner
  • 618 Views
  • 4 replies
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Resolved! Data

Hey I topped up £10 today and my internet data is finished how is that possible

Resolved! Verification codes

I joined O2 a few days ago from EE and ported my number. All text messages are coming through ok and phone working however I am receiving no verification codes. I have tried tech support on the phone who advised I do a reset on the network settings w...

Gracie19 by Level 1: Joiner
  • 1836 Views
  • 2 replies
  • 0 kudos