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Forum Posts

Resolved! No data connection

Helloi have a problem with the data connection on my sim.i had an iPhone with an eSIM, i bought a Sony phone so went back to a physical sim. Set up Sony, sim fine. Going outside i had no mobile data connection. Rang o2, still the same. Went into stor...

Janwwms by Level 1: Joiner
  • 541 Views
  • 1 replies
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Resolved! No internet on data

I have got a new sim topped it up with £10 and on my app it shows that I have 7 gb but the internet is not working

Resolved! account holder

how do i change the account holder of my account 

apple watch yet again

every time i go out with out my phone within moving to another region apple watch disconnects just like the other clients 02 has , can some one tell me how to have this fixed , its not an apple fault as watch been checked. i read that if you remove t...

Resolved! Unable to change contact number in O2 account (accounts.o2.co.uk)

I joined O2 around a month ago and when I tried to register my online account, it said the number I was trying to register with is already in use on another account. I believe this issue may be due to previously having a business account with O2 for ...

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ChrisF80 by Level 1: Joiner
  • 525 Views
  • 1 replies
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Payment sim in tracker

I have a payg sim in a vehicle tracker. It keeps replying to commands with the same response repeatedly. Does anyone know what my problem is. Thanks. Steve

Holty by Level 1: Joiner
  • 415 Views
  • 2 replies
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Resolved! Damaged phone

I dropped my phone and broke it, I do not know if I have insurance.

Resolved! Suddenly lost visual voicemail

Hi there,I know this has been raised before, but the solutions there haven't worked for me. Today I chaged my plan with O2 - basically the same plan, just with less data, as I'm not using a lot of data.Then I noticed when I got a voicemail that I get...

iMessage not working

Hi, since moving to o2 from Virgin the iMessage isn’t working fully. I can use it with some people but not the second number on my account (husbands number) have been in to store and they changed some setting to fix it but still not working to husban...

M-A-W by Level 1: Joiner
  • 536 Views
  • 3 replies
  • 0 kudos