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Forum Posts

Incoming calls - busy problem

Hi, Not sure what is happening, but some of my friends/colleagues are getting a busy message when trying to ring me and it not because I am already on a call. I tested it by ringing from my office phone and my mobile comes up as busy, but the most an...

mhatter67 by Level 1: Joiner
  • 1959 Views
  • 2 replies
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Virgin to O2 swap rollout

Recently swapped over from Virgin mobile to O2 due to the buyout of Virgin.I expected my mobile signal at home to be better with the swap.... But it's not, it's just the same ( generally poor at my house) But here's my question.I have a dual sim phon...

Resolved! punk code

Is it possible to obtain my puk code please,  Paul

Snuz by Level 1: Joiner
  • 442 Views
  • 2 replies
  • 0 kudos

Resolved! Smashed iPhone

Hi, my son is due for an upgrade. He has came home tonight, his phone is completely smashed, his life is on his phone, is there a way he can still transfer his stuff from his old phone to a new one? Thanks

Halfpint by Level 1: Joiner
  • 356 Views
  • 1 replies
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Resolved! Accessing my app. Can't get it to work

I am with 02 via virgin. I am having trouble getting into my app. It keeps saying wait 48 hours that was about 2 weeks ago and still saying it

MTB by Level 1: Joiner
  • 394 Views
  • 1 replies
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Can’t get new phone to work

Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?thanks Matk

Mark49 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! Number transfer from pay as you go to pay monthly

I change from pay as you go to pay monthly some time ago. I want to keep my original pay as you go number. I filled in online form and called customer service a few times. But the number is still not transferred. The PAC code will be expired in a few...

Shing by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

Hello

HelloI have top up with 10 pounds . Can anyone tell me how to pick a plan . I am struggling to find out.thank you.

Daniel17 by Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos