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Forum Posts

Resolved! Issue with call and text on other devices

Unable to call and text on samsung watch 4 classic been onto o2 several times eventually it connected to network but unable to receive calls unless on Bluetooth and near my phone. Tried leaving phone at home and the watch connects to 4g as it should ...

Mobile data wont stay connected but phone and sms are fine

Hi all, really hope someone can help. Upgraded from iPhone 12 to a 14 plus and got a new SIM on 27th June.I restored the phone from a back up from earlier in the day from my laptop. The mobile seems to drop out when I move to an area of bad signal, a...

Apone1337 by Level 1: Joiner
  • 1276 Views
  • 8 replies
  • 1 kudos

Resolved! Not receiving text messages from one number

I am not receiving text messages from one number. I have checked I have not blocked them. We can still call each other and I can text them but they can't text me, message fails. I have tried deleting contact info and readding on both phones. Can anyo...

peachy by Level 1: Joiner
  • 1364 Views
  • 5 replies
  • 0 kudos

Incoming calls showing unknown

Hello!I've found within the past week all my incoming voice calls have been showing unknown, even ones from people saved in my contacts. I'm using a xiaomi note 12 pro.Recently there's been a phone mast down in our area which means I haven't had any ...

Helyeah by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Upgrading whilst abroad

I’d like to upgrade my tarif (sim only) but I’m currently abroad (in USA). Can I do this without any problems?

CBW by Level 1: Joiner
  • 751 Views
  • 2 replies
  • 0 kudos

No messages

since I’ve changed to O2 I can’t send I messages my phone defaults to texts but they say they don’t send too

George23 by Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! O2 payg Not receiving incoming calls or texts

I can make outgoing calls and send texts, but not receiving calls or texts. Mobile data works fine. - tried resetting phone- tried sim in different handsets- tried in different locations (cities)- cleaned sim- done Sim Swap to new sim- DND is not ena...

Sunny11 by Level 1: Joiner
  • 6039 Views
  • 17 replies
  • 0 kudos

Unlocking samsung S7

Wanted to use my old Samsung S7 with non O2 SIM but seems it's still locked to O2 and I just keep going in circles trying to get it unlocked. Mind I cannot make any voice calls which O2 seems are only offering if wanting to get in touch with customer...

HSmale by Level 1: Joiner
  • 803 Views
  • 7 replies
  • 0 kudos