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Unable to activate Cellular Plan for paired Aplle Watch Ultra

Hi, I have a pay monthly SIM only plan with O2 (30GB data, unlimited texts & minutes). I use the SIM in an iPhone 14 Pro Max that I bought from the Apple Store Online. I recently bought an Apple Watch Ultra from the Apple Store Online. I would like t...

pah210147 by • Level 1: Joiner
  • 3751 Views
  • 15 replies
  • 0 kudos

Recent charges not yet on bill

How do I check recent charges that haven't appeared on my bill? I made a call to a 0333 number and not sure what the charge is but the 'recent charges' section on billing is a few weeks behind.Thanks

Andy40 by • Level 1: Joiner
  • 926 Views
  • 4 replies
  • 0 kudos

Volt benefits

Does anyone know how to activate volt benefits? It says sign in to my O2 yet there is nowhere to activate the volt benefit

Steve31 by • Level 1: Joiner
  • 722 Views
  • 2 replies
  • 0 kudos

Resolved! Multiple problems since forced switch to o2

My phone was switched from Virgin Mobile to o2 on 23rd August. I am aware Virgin used o2's signal. I have not made any changes to the phone settings. When the switch over happened I received a notification that my network operator had changed setting...

EmmaLFC by • Level 1: Joiner
  • 2035 Views
  • 2 replies
  • 0 kudos

No mobile internet

Good afternoon. About 3 weeks ago my mobile internet suddenly stopped working. I have done a network reset which did not work, plus wiped all my Wi-Fi passwords …I have done a network status checker and they say that it appears that my nearest phone ...

Philw70 by • Level 1: Joiner
  • 716 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch

Does new watch have a sim

Vicki7 by • Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

2nd phone

Hi I have a second contact (my daughters) I would like to be able to turn off her SIM card temporarily when she doesn’t deserve it…. Is this something I can do from the My o2 app ?

heather75 by • Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Error code 112

Hi I’m setting up my Watch ultra and when I click add mobile plan it takes me to o2 login and when I enter my login details it comes up with this error Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 ...

iPhone 14 issue

Hi! awaiting response from the CRT team. ongoing issue with data connection, I have to manually reconnect all the time when I’m out of the house. has anyone had this issue resolved?

Signal problems

HI I have had signal problems for 2 -3 weeks now - and when I am in work I have no network signal - I am unable to answer or communicate on my phone which is essential for my jobrole - please advised otherwise I am going to switch my 5 phone numbers ...

Terry004 by • Level 1: Joiner
  • 451 Views
  • 1 replies
  • 1 kudos
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