Get tech support for your O2 issues

Problem getting on app as now upgraded gone to a sim only package

I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me ...

1 pound earbuds promo code problem

Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help

Mobile data

Why is my mobile data not working?

Wi- fi signal outside home

Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.

Resolved! O2 restricted 18+

Need to get 18+ unrestricted. But my account lists me as a business user incorrectly

Going abroad

Why won’t my 4g work in Italy?

Wifi calling

Unable to enable wifi calling. Advised that I need to contact O2 to enable wifi calling on my device.

Resolved! 18+ Restrictions

Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...

Resolved! Cancelling a mobile subscription

We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...

In Cyprus

Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!

O2

Forum Posts