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Can't access my bills from the web portal

Hi, I'm trying to download my latest bill in pdf format, but I can't get to where I can download my bill.After logging in to https://accounts.o2.co.uk clicking my mobile phone number/contract underneath "Pay monthly" doesn't do anything. I tried in t...

Data and calls not working in Italy

Dear all, I travelled to Italy yesterday and received a message that I have free roaming. However my data doesn’t work, and I cannot make/receive calls. Can anyone help please? thank you

El_pi by • Level 1: Joiner
  • 1488 Views
  • 5 replies
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Poor signal

I changed my o2 contract a month ago for myself and two other family members since then I am having very poor signal, can't even make WhatsApp calls.

Thiru by • Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Impossible to add Bolt Ons

Running out of data and it is currently not possible for me to add a Bolt On - not on the App (it just leads to a dead page), nor on the website. Anyone got a suggestion or know what the problem is?

chattan by • Level 1: Joiner
  • 938 Views
  • 2 replies
  • 0 kudos

No signal (messages, calls, data) at all

More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)I have switched to 02 from Virgin mobile a few months back and I can't send messages or receive calls or even connect to the internet ...

nrssa by • Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! my o2 apps

I can't sign in my o2 apps

Tony2Lai by • Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Zone 2 bolt on

I'm in istanbul what do I need to add to be able to use data?

No caller ID on incoming calls

Since getting the new i phone and sim, all my incoming calls show no caller id. I receive many calls a day and it’s very frustrating. I do not have this issue with text messages or voicemail. I am unable to block anyone though, as when I do, their ca...

Ruth26 by • Level 1: Joiner
  • 653 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming Gran Canaria, Spain

Just like to know if my uk data 100gb can be used free of charge in Europe I came accross from virgin and it did If it is free what does this mean “Data Roaming Monthly Cap £51.50 Inc. VAT”Thanks

Sean10000 by • Level 1: Joiner
  • 3525 Views
  • 3 replies
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